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Galaxy A70 fingerprint scanner issue

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Explorer

Are you sure you got the correct update? Did if force delete your fingerprints as part of the update?

 

 

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First Poster
Are there any other updates?
If I try to update now it says that it is up to date (A705FNXXU3ASI2).
When it installed the update the fingerprints were deleted and I scanned new ones.
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Explorer

Yep, that's the same version as mine. Post update mine is 'amazingly good' to be honest, I have found myself using the fingerprint instead of the face often, as it's that quick/reliable. 

 

Not sure if it's any use, I have 'Touch Sensitivity' OFF in settings (Display section) and I have no screen protector fitted.

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First Poster
I have a screen protector and the touch sensitivity was on. Turned it off now. Let's see if it improves...
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Explorer

as a benchmark, I just unlocked it 10 times in a row with my thumbprint to check success rate.. 10/10! There is NO WAY that would have worked before the update (more like 2/10! on a luck day!).

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First Poster
2/10 is where I've been...
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Apprentice
Same problem with the finger print scanner. The one on the back of my old pixel 2 was flawless. This one works half the time but that's not much use. Very rubbish tech "advance" having it on the screen.
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Apprentice

If the update didn't delete the old finger prints, then I would say you don't have the latest software release.

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Explorer

Worth doing the *#0*# and checking the sensor?

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Apprentice

What does that string of characters mean?  It works sometimes. Just very unreliable. 

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