01-06-2019 02:44 PM
Been using it for more than a week now and I keep having this unlocking problem for like three to five times a day. Screen won't respond regardless of how hard you press your finger on the on-screen scanner area. Will have to press the power button instead to unlock using face recognition. Anyone having the same?
16-09-2019 09:07 PM
I have to say, I am the most skeptical person, but there might just be something in this! Imagine the fingerprint sensor is very small (and it might be), move finger as little as possible during registration, aim carefully with light pressure and I get 100% at the moment!! Thanks to those who suggested this!!
17-09-2019 03:48 AM
Yep see you get it,works very well for me too.
Happy to help.
28-09-2019 11:54 AM
Mine having a different problem, whenever the fingerprint is on with the brightness set to low, the display in the lock screen become weird, the lockscreen camera display is purple, so many lines on the display like it's broken. But when i unlock my phone, everything is normal. Anyone. Experiencing the same?
07-10-2019 02:58 AM
Worst finger recognition. I removed my finger and relied on face recognition and also an old technique. Shame on Samsung Chinese ***** works better insted of this.
@Khen wrote:Been using it for more than a week now and I keep having this unlocking problem for like three to five times a day. Screen won't respond regardless of how hard you press your finger on the on-screen scanner area. Will have to press the power button instead to unlock using face recognition. Anyone having the same?
10-10-2019 08:42 PM
The fingerprint is an issue at times
Kindly let me know how to solve it
10-10-2019 08:56 PM
It's easy to solve; taken the bus to your nearest mobile phone retailer. Buy a new phone. Anything less won't solve this issue.
10-10-2019 08:58 PM
You can get an improvement by getting your finger in EXACTLY the right place each time. Imagine the sensor is 5mm wide..
11-10-2019 01:28 PM
Also set the touch sensitivity to high - makes a lot of difference.
11-10-2019 08:12 PM
Yes,I have the same issue since I bought my samsung A70.Fingerprint scanner did not respond properly everywhere even on apps.
14-10-2019 06:36 PM
Hi,
I have received some new updates today from Samsung and it seems that they have fix this issue.
I am trying my fingerprints scanner and there are no failure so far.. thanks Samsung Team..