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Galaxy A7 2018 - Poor photo quality after update android v 9

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Apprentice

I just update the android v 9 on samsung galaxy a7 2018, some update there's no problem like bigger icon, display etc. But when i try the camera i think the quality image that was captured it's downgrade than before the update, wheter front and rear camera less sharp and real.

I hope Samsung can fixed this.

9 REPLIES 9
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Moderator
Moderator

Hi @Ricko7137 

 

Let's try a soft reset on the phone. This will end all processes and give the phone a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the phone restarts.

 

Let us know if this helps.

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First Poster

Hi Chris

I have the same problem on the camera after the update. I triedbto soft reset but the problem still exists. Please help it is so disappointing.

 

Thanks

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Explorer

Same with me my A7's quality is not what 24mp is meant to look like

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Apprentice
Hi Chris i got new update on 23 october 2019, front camera get better but rear camera i think it's still not greater, less sharp, not good in tone colour. I hope Samsung can give better update, thank you.
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Explorer

An update..  What type of update, was it a security patch or something?

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Apprentice
Hi uzoma, nope it'sa camera update before the security patch
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Explorer
Oh, wow. I havent gotten any camera update in ages 😕
First Poster

SAME with me, I have updated my A7 2018 and camera quality has deterirated badly. Before I used to make Slowmo videos perfectly and now is REALLY BAD. Samsung what are you doing. Please solve it. That's not fair. 

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Apprentice

What's the problem with samsung? In early 2020 i got software update...after i update it i got downgrade camera quality ...the quality when we take a pict and the result is different enough..the result is less sharp, texture, contrast ...not good...hope Samsung can maintain the existing product not just concern to make new product ...thank you...

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