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Galaxy A6 bluetooth

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All of a sudden the bluetooth range on my galaxy A6 is like 3 feet,anything in the way and there is static..i walk about 7 feet away and it disconnects..i have never had this problem with this phone or any phone before..i know its the phone because i have tried multiple bluetooth headsets that work perfectly with other phones..has anyone encountered this problem? I cant find any useful information online

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AntS Moderator
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Hi @Berlinkhan1 , 

 

Is this happening in all locations? Anything updated (apps or firmware) recently on the phone?

 

Plus, any troubleshooting you've tried already? For example, clearing the cache and data from the various Bluetooth apps in Settings > Apps > 3 dots (Menu) > Show System Apps > [scroll and click into relevant app] > Storage > Clear data; clear cache.


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