Support

Open search

Fingerprint scanner stopped working after update

Highlighted
New Member

The finger print reader was working perfect fine until it updated automatically last night. After that it just doesn't work at all. When I try to check for the finger print previously saved it say: no matches. And when I try to register a new one I get a message (last pic) saying to make sure that the finger covers the sensor, which I have done just like the previous one and now it just doesn't work. The percentage never goes higher than 0. Anybody else is having the same issue? Screenshot_20190707-085051_Software update.jpg

 

Screenshot_20190707-085437_Settings.jpg

 

1 REPLY 1
Superuser I
Superuser I
This might sound stupid, but did you try to reboot the phone after all apps where optimalised? This usually helps with weird issues after updates.
Top Liked Authors