The past couple of days I've not been able to use my home WiFi, either 2.4g or 5g, with my A50. I can connect to both, but only to recieve the message that "internet may not be available". Resetting the router has made no difference, and in any case every other device in the house is working as usual, so I'm worried the issue might be my device.
I've tried a few different things, forgetting and reconecting to the networks, restarting the device, running the device in safe mode, resetting network settings and wiping the cache - nothing has made any change yet! Any more suggestions about what the issue may be and how to fix it would be much apreciated.
Hi Chelsea, thanks for the response.
Looks like it's already set to optimised. As for the second question, that's something I'd like to check but unfortunately I'm recovering from surgery at the moment so I've not had the chance to go anywhere to test this out.
Hi Carl, thanks for the info, I wouldn't have thought there'd be a service centre local to me but looks like that will be my best option.
I'd hoped to avoid doing a factory reset just for the inconvenience, but fortunately I've not had the phone for very long so not too much of an issue to back everything up. Unfortunately, I've given it a go and still not resolved anything. I've also tried setting up a mobile hotspot on another device and connecting to that, but still recieve the same "internet may not be available" message.