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Phone backs up to google and Samsung only when n security as soon as you put a pin  or pattern etc the google backup is greeted out is this a design fault

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@Charles2812 wrote:

Phone backs up to google and Samsung only when n security as soon as you put a pin  or pattern etc the google backup is greeted out is this a design fault


could you please elaborate further ? that's a bit too quickly told to comprehend

First Poster

Ok I have set up my accounts when I go to backup to my Samsung account all is well and the same for my google account.

But when I set a pin up on the phone or a pattern/fingerprint it will show google backup greyed out and does not back up as soon as the phone pin is taken off it backs up to my google account therefore with security on does not backup to google account hope this is clearer many thanks

First Poster

Ok many thanks will take a look at it

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