18-08-2019 12:14 AM
Hey,
I've noticed a problem with my A70 regarding trying to dim the screen when locking manually or expecting it to lock after screen timeout.
Basically, my phone won't sleep, at least not whilst charging. I spent a good while playing around with settings on my phone, such as timeout and lock screen settings. I also powered off the device but no luck.
After trying to figure out the problem further I discovered that the notification tray is being constantly updated every few seconds swapping between "Android system USB connector connected" and "Android system USB connector disconnected". So presumably this is what is keeping the phone awake as it thinks it is being constantly connected and disconnected from source USB source. I cleaned out the USB port but it was pretty clean to begin with. I'm not getting any notifications regarding any moisture detection.
The A70 charges just fine (though sometimes there is a slight delay to it recognising being plugged in) and it seems that the USB tethering interface is working well as I can use the remote debugging feature in Google Chrome (for web development purposes) just fine. As far as I can tell, there are no actual issues with the USB port - it functions as I would expect.
The A70 was last updated on the 14th August to "Security Patch level: 1 July 2019" and looking over the log of updates I see that "The charger/USB port's moisture detection algorithm has been improved" - so someone somewhere has been looking at this feature and I doubt it coincidence that my device has just developed a fault, given that I've not had it anywhere near moisture or excessive dirt.. and the port still actually works!
I've also tried Safe Mode but the issue persists. Also, if I power the device off, then plug it into the wall, power it on, the notification issue stops... until I unplug it/switch off the wall socket - then it comes back again.
Anyone else having similar problems?
09-01-2020 03:30 AM
Just had mine reflashed in the Samsung shop and so far, so good. Will monitor and advise if it returns
09-01-2020 09:33 AM
@GingerSteve wrote:
Is the issue limited to a certain batch , geographical location, etc ?
How do we know the issue won't arise in our handsets? Or is it a wait and see thing ?
The developers we have contact with cover the European region only, so the prevalence and exact cause may vary between the regions. If the issue happens, and you’ve exhausted the standard basic troubleshooting people have tried in this thread, then taking your phone to a Support Centre is the best option to get it sorted (and reported back) regardless.
09-01-2020 10:39 AM
Did anybody recieved the january update (ASL1)?
... It is supposed to fix the problem....
09-01-2020 11:19 AM
10-01-2020 09:15 PM - last edited 10-01-2020 09:37 PM
11-01-2020 04:40 AM - last edited 11-01-2020 05:02 PM
In Canada with the issue since the Dec 1st update after using a after market charger. Phone is basically useless off the charger as it continues to glitch and overheat and kills my battery very fast. Getting really fed up as the closest official repair shop is over an hour away and I don't drive. Very frustrating. Get your poop in a group Samsung
11-01-2020 05:54 AM
I love supports uselessness and passive aggressive responses. Either im out a phone for two weeks or out of pocket over $100 to take a train to another city and wait around for a unknown outcome. Great job Samsung.
11-01-2020 06:23 AM
Go to Samsung Mobile...download a70s firmware, and install it.
So simple guys...just do it, stop complaining , please.
So freaking easy, and no, it doesn't void warranty....it's from Samsung!!!!
11-01-2020 10:56 AM
It has to do something with software.....BUT where is the UPDATE ??? Nobody got the new one (january update ASL1) ?
11-01-2020 11:22 AM
Mine is still on ask6 November patch