15-05-2020 05:52 PM
My new A70 uodated today and the predictive text has stopped working. Tried everything from the other threads but they are all about other models and not totally relevant. Please help!
Solved! Go to Solution.
19-05-2020 12:02 AM
Ni @Haribel ,
To help other people who have the same problem, please click on Accept as Solution where is the answer that work for you
Thanks
15-05-2020 06:04 PM
HI did you try @Taz786 solution ?
. You simply need to reset/restore the app. And the way to do this is to go to the app settings and clear all data.
So go to Settings>General management>Language and input>On-screen keyboard>Samsung keyboard. Click About Samsung keyboard. Now click the i icon in the top right hand corner. Click Storage, at the bottom of the screen you will see 2 options > Clear Data and Clear Cache. You want to click on clear data. Once this is done, your app is now reset/restored. It will now work as normal.
15-05-2020 07:37 PM
Tried that it hasnt helped 😔
15-05-2020 07:47 PM - last edited 15-05-2020 07:51 PM
Hi,
When you got a major update, sometimes some files got corrupted so WE recommand you to make a Wipe Cache Partition after each major update. This does’nt affect any of your files but can improve your device’s performance and resolve many problems that could happen after a major update
To check how to make a Wipe Cache Partition on your device, just download this file and click on your device. You'll see the comment appear with the description on HOW TO.
If any error appears, please let me know, i will change it as soon as another user confirm it also.
Enjoy
You have to download the file and click on your device to see how to proceed, ...as exemple, this is what you should see if you click on Samsung Galaxy J3
Here is the link to download the file:
https://1drv.ms/w/s!AtVm1GOj5C5ExBvKXn4K8XCyAcLc
If it doesn't work, I have no other solution except to reset your device after having saved your documents and files with Smart Switch
18-05-2020 09:27 PM
Hi i had same problem and deleting data did not work for me.
I changed my default language to English (AU) and this worked.
Good luck.
Samsung please fix this glich since last update 😕
18-05-2020 09:40 PM
19-05-2020 12:02 AM
Ni @Haribel ,
To help other people who have the same problem, please click on Accept as Solution where is the answer that work for you
Thanks
19-05-2020 10:00 PM
Nice when an easy fix works
22-05-2020 11:55 PM
23-05-2020 08:56 AM
Hi i changed language to english (AU) and that worked for me. 🤞