Mine works perfectly at short distance (e.g. 4-5 cm), but only if I let it focus on it's own. If I tap on the screen to focus on a specific area, everything gets blurry (including the point I just tapped).
I've been told to go to a service centre, but I still think this is a software issue. If there was something physically wrong with the camera, all photos would be out of focus. Not to mention by now the phone has a bucketload of personal data and details, so leaving it for servicing would mean to reset to factory settings first (and then go through the hassle of restoring all of that).
It would be good to know whether Samsung is looking into this issue and working on a patch to fix it?
Either way, I was not expecting to get poorer photos by upgrading my phone. I absolutely loved the J7, so I decided to stick with Samsung, but next time I buy a phone I'll probably take a better look at other brands.
I have the same focus issue with the A70. I am also frustrated that the motion picture feature is no longer available as well. This is my 3rd Samsung phone. I have enjoyed the great picture quality of older models so I hope this is a software issue that can be resolved URGENTLY.
I am having same issue. I got phone mainly for the camera and pictures are terrible in comparison to my 13mp older phone. Its seems to me it optimises the photos itself. Any help appreciated.
I agree with you it is most probably a software issue. I tried other apps which can take photos and when I press to focus, I can see the chosen point going in focus and then in the next second it goes out of focus again.
I tried to take a few photos this week on a ski area (sunshine, plenty of light) and I ended up deciding I've had enough of this POS phone. In 80% of the cases, the photos were out of focus. The lens were perfectly clean and the reason for this lame results were the garbage rear camera and its focus algorithm.
Anyway, I won't buy anything from samdung in the future