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A50 - VERY low Call volume

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First Poster

Hey,

No TL&DR, i litereally cannot make a call from the outside (nor from a shop), bacause the volume is so low i cannot hear anything(!!!). It's fairly okey from a quite room. 

  • Absolutely no problem with my ears
  • Call volume is maxed out
  • The speaker seems clean
  • The phone is ~2 month old 

I tried my best, looking it up on forums, etc but still no luck. I cannot believe that i just bought a useless thrash, so please give me some useful advice or more like a solution.

Thanks in advance.

4 REPLIES 4
Superuser I
Superuser I

Are you raising the call volume while within a call ? Just checking.

 

If so and no case or screen protector is perhaps hindering the volume then I'd suggest to visit a Samsung Experience Store or Samsung Service Centre for them to have hands On with the phone @brendokl 

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Explorer
Make sure that the volume slider you are maxing out is the 'Call Volume' one. Also, try putting the call on speaker mode and putting the bottom part of the phone against your ear. It sounds like your earpiece grill might be defective or blocked by something. If you're absolutely sure you did not cause this problem, try reaching out to whoever sold you the phone.
New Member

I'm having same problem I cannot hear anything and no we are not that stupid this phone is junk I've had for 2 months ...I used to sell cell phones so no its internal issue do not buy the A50 I repeat do not buy the A50

New Member

Duh

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