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A50 Screen bug

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Sometimes when I leave on my A50 on flat surface lock screen is randomly turning on, this is happening after latest update

1 REPLY 1
Superuser I
Superuser I

Can you try a soft reboot by turning the phone Off and On @SammyUser101 

 

If this continues then the next steps I would take would be.....

 

1. Clear the phones system files cache by turning the phone Off and then from a set series of button presses go into the phones system files and clear the cache. No personal info is lost.

 

2. Put the phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens.

 

3. Back up , remove any relevant Sd card and Factory reset.

 

4. See a diagnostic via a Samsung Experience Store or Samsung Service Centre.

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

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