Support

Open search

A40 both camera lenses offcentered

SOLVED
First Poster

Hello, all.

 

I just purchased a brand new Galaxy A40, been using it for more than one week and loving it.

 

It came to my attention that both of the camera lenses of the smartphone are offcentered. The cameras work just fine, the images do not have dark edges at all, but I'm just wondering if this is somehow problematic or is it completely normal? Is this situation normal according to Samsung assembly specifications?

 

Front camera / Rear camera:

 

DSC_0045.JPGDSC_0041.JPG

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
First Poster

Samsung gave me an official reply on this: "after looking at the pictures sent, we inform that the device doesn't have any anomalie."

 

That's all I wanted to know.

2 REPLIES 2
Superuser I
Superuser I

@Jotenko 

 

Looking at Samsung's Info Page on that model of phone.

 

The lenses are not off centered.

 

See zoomed in screenshot.

Screenshot_20190717-052608_Samsung Internet.jpgLenses not off centred.

 

Now the next step is upto you @Jotenko 

 

If the issue isn't affecting pictures then carry on using it.

 

Or ask the supplier of the phone if it wasn't directly from Samsung to swap it out.

 

What I'm thinking is you don't want any future issues with the cameras or the possibility of being declined support because they think the phones been tampered or dropped making the lenses like that.

 

 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

First Poster

Samsung gave me an official reply on this: "after looking at the pictures sent, we inform that the device doesn't have any anomalie."

 

That's all I wanted to know.

Top Liked Authors