27-01-2020 01:08 PM
I have a 2 week old A40 and have managed to take photos and videos of the inside of my pocket and called the Emergency services twice!
I have accidental protection ON.
Any ideas?
27-01-2020 02:29 PM
Hi @Drole. Do you have a screen protector or case on your phone?
28-01-2020 06:31 PM
Yes I have a plastic shock case that covers the back and sides and also a glass screen protector
06-10-2020 07:22 PM
Hi Drole
I have exactly the same problem with my A40. Called 999 again today when phone locked in my pocket. Has happened on several occasions. Did you ever get to the bottom of this?
I tried Samsung support chat line - complete waste of time.
