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TWAIN PROBLEMS Xpress C460

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I have been using 2 different programs for scanning, Orpalis & NAPS2 with my Samsung MFP. This past week, both programs have indicated error messages when trying to scan with TWAIN. If I switch to WIA, NAPS2 works, Orpalis not. I have reinstalled both programs from clean. I am running latest Windows 10 64 bit. The printer has all the latest Drivers. My computer is an ASUS UX390 UAK, i7-7500 CPU, 16 GB RAM. Any ideas?

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ChrisM Moderator
Moderator

Hi @HJB33.

 

Samsung Printer support is now being managed by HP.  The number to call to reach an HP agent, is +44 (0)207 949 0416. You may also try the HP Support Web at www.hp.com/support/samsung. Hope this helps!

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