Support

Open search

Samsung gear 360 (2017) broken lens - no reparation

Highlighted
First Poster

Hi,

 

I've recently bought the gear 360 (2017), and unfortunatelly broke the lens on the first time it was used (the camera works well, only the lens is broken).

 

I asked for 2 reparation budgets on 2 official repairers in Portugal. The first told me it can't be fixed and the second gave a 242€ budget (it costs 249€ new), and basically in the description says it would be a new camera.

 

Is it true that this model doesn't have reparation for the broken lens? Can't the lens just be replaced?

 

 

thanks

Top Liked Authors