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Samsung Xpress-M2870FD

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First Poster

Hello folks,

I need you help on  Samsung Xpress-M2870FD (S/N: CNB3L6T4ZV) printer combine. when i finnish scanning and press Send to save file error pops up says: error occurred in ocr software.

I have installed WIN_EDC and WIN_OCR progs with printer and scanner drivers. Its printing fine.

 

I have windows 10 x64.

 

Thanks in advanced.

 

 

Samsung-SL-M2870FD-1662812254.jpg 

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AndrewL Moderator
Moderator

@Colhis: Please can you follow the link below and install the Basic Drivers. Also, under the 'Software' drop down, download 'Samsung Scan OCR program' to see if this resolves your query.

EDIT: Windows 10 x64 link added below.

https://support.hp.com/gb-en/drivers/selfservice/samsung-xpress-sl-m2870-laser-multifunction-printer...

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3 REPLIES 3
AndrewL Moderator
Moderator

@Colhis: Please can you follow the link below and install the Basic Drivers. Also, under the 'Software' drop down, download 'Samsung Scan OCR program' to see if this resolves your query.

EDIT: Windows 10 x64 link added below.

https://support.hp.com/gb-en/drivers/selfservice/samsung-xpress-sl-m2870-laser-multifunction-printer...

View solution in original post

First Poster

Hello friend,

I download that files from a link which you provide me. installed them and it works now.

 

will i need other files from there? there were a lot files in the link. is that enough?

 

Thanks.

 

 

 

 

Samsung.PNG

ChrisM Moderator
Moderator

It should be fine from there, @Colhis. Let us know if you have any further issues.

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