Support

Open search

Samsung 860 EVO SSD not recognised correctly in Magician (Latest 5.3)

First Poster

Hello and Happy New Year,

 

Since I purchased a Samsung 860 EVO SSD it has never been recognised by Magician. I get a message "This Drive Is Not supported" It is displayed as "SSD 850 EVO 250G" and not "Samsung SSD 850 EVO 250GB" as it should be.

 

I contacted Samsung back in April 2018 and they suggested a few things to fix the problem. 

 
1. update IRST/Asmedia/Marvell driver to latest version
2. uninstall IRST/Asmedia/Marvell driver and use MS windows standard driver
3. Mount SSD on other SATA port if possible
4. After changing SATA model from IDE to AHCI and re-install OS again
 
None of these fixed the problem.
 
I have an ASUS P6X58D-E Motherboard, i7, Windows 10 64bit. I know it's an old system but I have an older system that recognises the SSD in Magician without issue.
 
Has anyone had this problem and found a solution? 
 
Thank you for your help.
2 REPLIES 2
First Poster

Hi, 

 

I had the same problem, but this fixed my issue. Who did you contact? 

Highlighted
First Poster

Hell,

 

Sorry its taken a while to reply, the name on the emails was Imma Akwanga. 

 

Can you recall which bit of the suggestions I listed worked for you?

Top Liked Authors