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How do you return to Samsung?

(Topic created on: 10-03-2018 06:23 PM)
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Book-Worm
First Poster
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Hi, can anyone tell me how to return an item to Samsung? I had a look in my orders and there is no returns button to click. I have tried phoning so so many times but im always put on hold. If you could please help me, I would be so thankful.

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Solution
MasukaH
Voyager
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Hi @Book-Worm! Does this link help? https://shop.samsung.com/uk/faq#

 

:robothappy:

 

 

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AntS
Moderator
Moderator
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Hi all. :robothappy:

 

If you click that link in MasukaH's post and go to 'Cancellation & Return' > 'How do I return a product?' it'll bring up the following:

 

UK Online Shop Returns.JPG

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2 REPLIES 2
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MasukaH
Voyager
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Hi @Book-Worm! Does this link help? https://shop.samsung.com/uk/faq#

 

:robothappy:

 

 

Solution
AntS
Moderator
Moderator
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Hi all. :robothappy:

 

If you click that link in MasukaH's post and go to 'Cancellation & Return' > 'How do I return a product?' it'll bring up the following:

 

UK Online Shop Returns.JPG