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How do you return to Samsung?

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Hi, can anyone tell me how to return an item to Samsung? I had a look in my orders and there is no returns button to click. I have tried phoning so so many times but im always put on hold. If you could please help me, I would be so thankful.

2 ACCEPTED SOLUTIONS

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MasukaH Moderator
Moderator

Hi @Book-Worm! Does this link help? https://shop.samsung.com/uk/faq#

 

:robothappy:

 

 

samos.png

AntS Moderator
Moderator

Hi all. :robothappy:

 

If you click that link in MasukaH's post and go to 'Cancellation & Return' > 'How do I return a product?' it'll bring up the following:

 

UK Online Shop Returns.JPG


Prince_Community_Sig03.jpg

 Say "Hello!" to the Community in The Introduce Yourself Thread.

2 REPLIES
MasukaH Moderator
Moderator

Hi @Book-Worm! Does this link help? https://shop.samsung.com/uk/faq#

 

:robothappy:

 

 

samos.png

AntS Moderator
Moderator

Hi all. :robothappy:

 

If you click that link in MasukaH's post and go to 'Cancellation & Return' > 'How do I return a product?' it'll bring up the following:

 

UK Online Shop Returns.JPG


Prince_Community_Sig03.jpg

 Say "Hello!" to the Community in The Introduce Yourself Thread.

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