Hi all Black screen

[cher]

Hi

Just turned my net laptop on after a day, and signed in ok then if I try to do anything the screen just goes black! any help please.

cher

[AntS]

Hi @cher.

What's the model code of your laptop? is there definitely power going to it? If so, have you unplugged it, taken the battery out, plugged it all back in again and restarted it?