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360 camera problem

(Topic created on: 27-03-2019 09:37 PM)
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Squeaky
Student
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Hi, I have a first generation 360 cam, I haven't used it in a while, tonight I connected my s8 phone to it but constantly keep getting "check your connection" messages everytime I try use the view icon, have I missed something? 

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1 REPLY 1
ChrisM
SuperStar
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Hi @Squeaky 

 

Are you still having this issue? If so, check that both your camera and your phone are on the latest software. You can check the camera by following this link.

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