26-10-2019 05:39 PM
Hi everyone,
I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
17-11-2019 11:19 PM
It's signitifxsnt. About half a second to a second
17-11-2019 11:24 PM
18-11-2019 10:46 AM
There s a lag correction done by the LG oled 2019 version unless I m mistaken, I have no issue with my Xbox one x
18-11-2019 12:29 PM
18-11-2019 07:15 PM
Update on my end: I switched my Xbox and Apple TV 4K to connect directly to the q90r soundbar instead of my LG 9 series 2019 TV. Fixed all my audio delay issues.
Not ideal since I can only use 2 inputs. The rest of my devices are connected directly to the TV and still have lag issues.
19-11-2019 10:50 AM - last edited 19-11-2019 10:53 AM
So someone on AVSforums did some tests on the Xbox Atmos format and unfortunately eARC connection won't fix this....he tested this with both ARC and eARC and even with eARC, he still had the sync issue....
Also contacted Dolby and they just say I should connect the Xbox directly to the soundbar and not through TV, this is "improper setup" as they say...and they are not planning any update to fix this, such a shame that company like Dolby don't bring any support to their partner system and consumers....
20-11-2019 01:00 AM
Do you know if the earc update will also be for the HW-950? I have Disney+ now and hate that it doesn't do Atmos yet 😞 I know it also has to do something with the NVIDIA SHIELD.
20-11-2019 02:48 AM
@smuller76 wrote:Do you know if the earc update will also be for the HW-950? I have Disney+ now and hate that it doesn't do Atmos yet 😞 I know it also has to do something with the NVIDIA SHIELD.
Honestly, at this point I doubt the Q series soundbars (Q90R) will even be getting the update, let alone the N950. But this is all speculation on my part.
20-11-2019 04:53 AM
Hi all,
finally got a reply from one of the reviewers, it's coming this month to Q series TVs and soundbars. 2018 models will not be getting this update I don't think.
but the update is currently undergoing compatibility testing.
hope this helps.
20-11-2019 05:37 AM