26-10-2019 05:39 PM
Hi everyone,
I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
16-11-2019 03:17 PM
16-11-2019 03:45 PM
16-11-2019 04:44 PM
16-11-2019 05:34 PM
16-11-2019 06:25 PM
16-11-2019 06:36 PM
17-11-2019 06:57 PM
17-11-2019 08:43 PM
Same situation. I have the Q90R soundbar connected to my LG Nanocell 9 series. When connected Apple TV 4K and Xbox one x directly to tv with eARC and pass through turned on I do get atmos but the audio delay is insane. I'm guessing the q90r still doesn't support eARC.
17-11-2019 09:14 PM
I've been experiencing about a 10ms or so lag on the HW-Q90R as well, which I think I will just have to live with. On my Sonos which I returned to the store I had about 90ms and that was unacceptable. How bad is your lag?
17-11-2019 09:31 PM
It's so odd how a few people are experiencing delay. I have heard though a common complaint is from the Xbox console. For some reason having that directly connected to the soundbar causes sync issues.
I have the soundbar directly to the tv (C9) via arc and nothing else connected to the soundbar. All sound from my PS4 Pro, Apple TV 4K are all sent via tv arc to thr Q90R and not once have I ever experienced sync issues.
but like I said it's without a doubt a known issue with direct connection of Xbox to soundbar.
eARC isn't supported yet but I have the confirmation that it will be released this month. When this month not entirely sure. Was to be the middle but I guess the middle can go up to the 20th.