26-10-2019 05:39 PM
Hi everyone,
I need some clarification, as to be honest the Samsung support staff are hopeless with knowing anything about their own products.
I was on chat with support enquiring about the eARC firmware update for this soundbar, he replies to me saying it doesn't have eARC?!
the whole reason I purchased it was because of this update, I have the LG C9 which is eARC!
if they don't provide this firmware update to allow it, then this soundbar is going back for a refund.
15-11-2019 12:02 PM
15-11-2019 12:03 PM
Extensive googling. I think I found this in the Plex forums, I will see if I can find the thread again
15-11-2019 12:09 PM
15-11-2019 03:37 PM
Tick, Tock, Tick, Tock... [cough] 15th... [cough]
15-11-2019 05:24 PM
By the way... to be able to use eARC on Samsung Q80 Soundbar do we need HDMI 2.1 cable or good quality 2.0b cable will be fine?
15-11-2019 05:26 PM
15-11-2019 05:27 PM
Which cable you use? Belkin by any chance?
15-11-2019 05:30 PM
16-11-2019 11:21 AM
Hi Zach, please correct me if I am wrong, but your understanding is that Samsung will provide the eARC update for Q90R in November. Thanks.
16-11-2019 11:24 AM