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Soundbar no longer turns on with tv

(Topic created on: 25-05-2019 05:56 PM)
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Medders
Explorer
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Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Once on it connects and it responds to the tv remote with no problems.  Why would it have stopped working?? I’ve tried removing it from the tv and re-pairing it. I’ve tried a factory reset on the tv but it hasn’t worked. I’m kind of out of ideas! Any suggestions would be welcome!

284 REPLIES 284
StevePorter
First Poster
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Same issue, suddenly stopped connecting on power on... No fix?

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Big_Bee
First Poster
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This fixed it for me. Much appreciated. 

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Kysan
Journeyman
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My TV,  UE55KS8005TXXE autoupdated tonight to 1233

Everything is working for now, lets see tomorrow 😉

 

Fredrik, Sweden

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Rydjorna
Student
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Finally after 1233 update it works! ☺️ 

Philly1
First Poster
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Turn off anynet+ to enable Bluetooth power control. Go to settings>system>expert settings>anynet+ (hdmi-cec) turn to OFF

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DWilson
Student
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It only took five months but th problem is FIXED. I waited two weeks to post but it’s back to normal. Please Samsung, allow us to revert our software to a previous version if needed. This was a real PITA!

 

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nicleonard
First Poster
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What did you do to get it fixed mate?

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Philly1
First Poster
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Turn anynet+ off, instructions online or just look around in your settings

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nicleonard
First Poster
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Yeah, done that but still got the problem. Thanks anyway

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DWilson
Student
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All I did was get the latest update. FIXED. 

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