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Samsung TV + Samsung Soundbar + BT Hearing device

(Topic created on: 09-09-2018 04:04 PM)
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Arie_Baars
Apprentice
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Hello

I want to connect my B(lue)t(ooth) hearing device to my TV and that's no prob.

Multi Sound on and yes, sound through TV speakers & hearing device.

 

When I try to listen through the soundbar (TV speakers off), the TV stated that there are to many devices connected.

The soundbar is connected through HDMI3 (ARC); HDMI1 = chromecast & HDMI2 = topbox

 

Is there a way to manage it in a way that my wife can listen through the Sound Bar and I through my hearing device??

Thx for getting back to me

 

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6 REPLIES 6
CarlH
Moderator
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Hi @Arie_Baars. Can you tell me the model numbers of your TV and soundbar? Have you tried connecting the soundbar using an optical cable?

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Arie_Baars
Apprentice
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Will try optical

SBar = K450
TV = UE40JU6400

Arie_Baars
Apprentice
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optical is not an option
sound volume button on tv remote acts on hearing device

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Solution
CarlH
Moderator
Moderator
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Thanks for getting back to me, @Arie_Baars. I was hoping the soundbar has optic out as TV's can only accept one Bluetooth device at a time. There may be a way to connect multiple devices using the Multiroom Hub, but it would be best to speak with a Product Specialist, to see if this is possible. They can be reached by calling 0330 726 7864.

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Arie_Baars
Apprentice
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thx for the multi room solution

i will give it a thought

 

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CarlH
Moderator
Moderator
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No problem. Let me know if you need anyrhing else, @Arie_Baars

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