13-09-2019 03:16 PM
I have Samsung TV NU7100 attached to samsung soundbar HW-R450 with an optical cable. I have Auto Power Link on and still when I press power off on TV remote soundbar does not turn off. However if soundbar is off and I press power on then soundbar does turn on.
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13-09-2019 03:30 PM
16-10-2019 01:04 AM
Hi, I had a 4 year old Samsung TV with a J-Series soundbar. It worked flawlessly and paired automatically via Sound Connect. I recently upgraded to a Q67R 65 inch TV and immediately had issues pairing and operating the soundbar. I have today been out and purchased a new HW-R550 soundbar. I have connected it via an optical cable and I also have the option to pair it via Bluetooth. I can get it to switch on with the TV fine either when it is set to BT or DiN but the thing will not switch off when I turn the TV off. I have to scramble around looking for the Soundbar remote to switch it off. The TV just cost me £1,300 and the new soundbar a further £300 and they seem to have worse connectivity than my 4 year old setup. Is there something I'm missing or has Samsung screwed something up here?? Please help me it's incredibly frustrating.
06-12-2019 12:36 AM
I just purchased a Q80 tv and running with older sound bar HW-H450 via HDMI-ARC. The sounds does work when turned on manually but it does not turn off or on at the same time of TV. Possibly there is a setting I missed but not sure. Thanks
11-06-2021 07:29 PM
I have the same problem with my new Samsung q60a and hw-t400. Any fix or solutions?