I'm getting sound drop outs when playing my Deep Water Horizon Blu-ray disc.
I've been told it's a problem with Lionsgate discs as they are using a strange disc encoding system to try to prevent pirating.
The disc plays fine in my other player which is a Panasonic DMP-BDT500.
This would indicated that the BD-H6500 needs a firmware update to fix this issue.
Can you please look into this issue?
I've tried to send an email direct to Technical Support but it won't go through as I need to put my model number in but the form won't let me change the default setting of "null".
Hey there, LittleBadger! :smileyhappy:
We can take a screenshot of this thread and send it to our Tech Support colleagues for you. Is there any other technical-related info you’d like to add for them?
Say "Hello!" to the Community in The Introduce Yourself Thread.
I got my Blu-ray model number wrong.
It's BD-F6500 and I already have the latest Firmware which came out in 2015.
I think it needs a new firmware update.
If above method is not useful to you then check Samsung BD-F6500 Manual for help.