Wow. They are sending me a third TV because with me they insist it is the TV. They also wouldn't acknowledge to me that there is an issue with this model of tv and have no reports of this happening to anyone else but still want to send me a third TV of the same Q80 model.
I had to revert to using the optical cable from tv to sounbar also. There is no sync issue here but I will not get the Atmos which is why I bought this soundbar.
I have the rear speakers with the sound bar so I do get 5.1 DD going at least.
Samsung is picking up my Q80 TV and is issuing me a refund. I have already ordered the Q90 TV and it will be here in the next few days. I'm sure I will have the same issue so I might try the optical. I'm curious though using it with optical does your TV remote still control it and settings for the soundbar show up on the TV?
I have exactly the same issue with my Q60R soundbar and all samsung want to do is replace it , the lip synq issue is only with SKY Q when using dolbly digital .Has anyone on this page really solved the problem would be grateful if they have and could explain how they done it I've had enough of contacting samsung now .