These are the issues that I've noticed with my K960 soundbar. Let me begin with saying that when it acctually works, the sound is great. But for such an extremely expensive device, these issues are VERY disapointing.
- Surround Speakers & Subwoofer disconnects for 5-10seconds intermittenly.
- Surround Speakers & Subwoofer disconnects completely until main soundbar is power-cycled.
- Samsung Multiroom Android app identifies the K960 as a K950!?
- Only 50mhz passthrough on HDMI (nowhere is this listed as a limitation).
With Samsungs history of software updates, I've completely lost confidence that they'll acctually fix these issues. They've shipped their product, and after that no support will be given. Several of the above mentioned issues are very well known within both the company and community alike. What baffles me is that this very expensive product is shipped with little to no quality assurance what so ever.
An actually good firmware update would most likely solve most problems. Or at least aleviate them enough not to be so annoying. Unfortunately, I've passed the return window. So I can't return this soundbar. However, hopefully somebody will read this post, and rethink their potential purchase of this underwhelming product. Even at half the price, it's to expensive for it to have these blatant horrible flaws.
