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HW-H751 soundbar stuck in tv mode

First Poster

Sound bar stopped working and stuck in TV mode. Unable to change source. Not recognising USB, hdmi,etc

4 REPLIES 4
AndrewL Moderator
Moderator
Hi @Bibykarumpil

Have you tried switching off the soundbar at the power source and switching it back on again to address any temporary operational issues? If you press the the 'F' button on the front panel, are you able to change the input mode?
First Poster
No, 'F' button on front panel not changing source.
First Poster
I tried removing power from main . Not working
AndrewL Moderator
Moderator
At this stage I'd recommend contacting Samsung technical support on 0330 726 7864 to arrange for the device to be inspected. Alternatively you can find your nearest Samsung Support Centre by checking the following link, selecting 'TV & AV' > Soundbar/SoundTower' and entering your post code.
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