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HW-H751 soundbar stuck in tv mode

(Topic created on: 03-06-2018 11:09 AM)
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Bibykarumpil
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Sound bar stopped working and stuck in TV mode. Unable to change source. Not recognising USB, hdmi,etc

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6 REPLIES 6
AndrewL
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Hi @Bibykarumpil

Have you tried switching off the soundbar at the power source and switching it back on again to address any temporary operational issues? If you press the the 'F' button on the front panel, are you able to change the input mode?
Bibykarumpil
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No, 'F' button on front panel not changing source.
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Bibykarumpil
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I tried removing power from main . Not working
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AndrewL
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At this stage I'd recommend contacting Samsung technical support on 0330 726 7864 to arrange for the device to be inspected. Alternatively you can find your nearest Samsung Support Centre by checking the following link, selecting 'TV & AV' > Soundbar/SoundTower' and entering your post code.
neilsfarr
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Same Here. Did you get it resolved by Samsung (there seems to be a lot of people with the same issue after roughly the same amount of time)...

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Bibykarumpil
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soundbar board was faulty and got it replaced from Samsung service center

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