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HW-7500R soundbar

First Poster

My Soundbar is unable to scroll through the source options. It is frozen in TV mode. I can’t connect it to my TV nor the sub. 


I have tried to reset the soundbar by holding the play/pause button on the remote. Nothing hsppens and the word INIT doesn’t appear. I have tried to use a USB stick to update the firmware but nothing happens


Any ideas please? 

First Poster
I should add the system worked perfectly until recently.
New Member

Having exactly the same problem,except my soundbar won't connect to the sub either.Stuck on D.IN and hdmi nor optic produce sound.

First Poster

I couldn’t fix mine so took into a Samsung service centre. Had to have a corrupted board replaced. Cost £120. I reckon an automatic firmware update corrupted the board as I can think of no other reason why a corruption would suddenly occcur. 

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