Free UHD films.

[valleyboy22]

Registerd for x10 free uhd films on the samsung website when bought my tv, and still not heard back and wondering if anyone has done this and what to do?

[Ashgooner]

for those who have the trouble of not being able to watch any other films I have now got access, all I did was kill the power to the tele then go back to channel 4002 and they were accessible at the bottom, also on the other tv plus channels there is some uhd films there so I guess u can use the vouchers on them. Does anyone know how often they change the films on 4002? 

[Leg2ion]

My simplistic view, but it all seems very excessive over what amounts to around £45 - £50 worth of films, which most people appear to be moaning about in terms of films offered?

[chuckcharl]

Be interested in the outcome

[chuckcharl]

That's not the point.  This offer was part of the sale.  If you went to purchase TV at offered price of £700 and when you went to collect the store said £750 would you just accept?

[clint7461]

Very true. It’s obvious that even though this site is operated by Samsung no one from Samsung monitors thus site otherwise they would comment. It’s called Customer Service!!!!!

[chuckcharl]

Maybe their definition of Customer Service differs from ours. Following the Voucher Offer shambles  I cancelled my Soundbar Purchase as I didn't want the hassle of trying to get the £200.

[Leg2ion]

No you are right I would walk away. I did say simplistuc view in that time/effort spent over legal action for 50 quid could be seen as a pyrrhic victory...

[Smudge19]

Leg2ion

Yes i agree, I just quoted what the CAB stated as my/our options. No way would i even consider the legal option of a small claims court, who would probably rule that there was no financial loss to myself anyway?

[MaffewE]

As noted before ( https://eu.community.samsung.com/t5/TV-Audio-Video/TV-Plus-menus-rentals-suddenly-unavailable-on-new... ) I've had the issue of only getting trailers on the TV Plus channels - no ability to select a movie, none of the links working.

Updated my firmware via USB week and a half ago, the options returned and all was well.

Checked again this evening, and the options are back as they were. No buttons appearing the trailers, no selectable list, no response when trying My TV Plus.

Sigh.

[Leg2ion]

Have you tried ashgooners suggestion above? Just checked my TV Plus and all is (still) well.

Admittedly once the free films vouchers are used though I will be heading to a 'proper' rental site (netflix/amazon) if I ever rent a movie - which to be honest I don't normally.