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Dolby issues sound bar and sky Q

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I have my bose soundbar 700 with speakers connected to my Samsung UE55HU8200T via HDMI arc slot 4 and my Sky Q connected to the tv via HDMI slot 1(STB), when I try and select Dolby on the Sky Q audio settings I lose sound (can only sellect normal), when also trying to change on the tv settings I'm only able to sellect PCM or DTS 2:5 both Dolby and DTS is greyed out. 


The only way I receive Dolby is if I connect Optical from my tv to the bose and watch Netflix through the tv then Dolby is selected.


Any help that you could give to receive dolby would be very appreciated.


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