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BD - J4500/UX

(Topic created on: 06-04-2017 05:43 PM)
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teejamgal
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Hello,

           For some reason my Blue - ray has stopped playing my own dvd's and I noticed the BD wise is off. Would this be the problem ? It plays ones I have brought. I tried to reset but don't know the pin or do I have to make one.

Thanks alot and any help would be grateful.

 

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TracyR
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Hey @teejamgal,

 

BD Wise is Samsung's inter-connectivity feature. When you connect Samsung products with BD-Wise to each other via HDMI, the optimum resolution will be set automatically. Setup > HDMI > BD Wise > On: The original resolution of theBD/DVD disc will be output to the TV directly. Try turning this back on and see if it works again.

 

Also, as a side note, the default pin is usually set to 0000.

 

:womanhappy:


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TracyR
Moderator
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Hey @teejamgal,

 

BD Wise is Samsung's inter-connectivity feature. When you connect Samsung products with BD-Wise to each other via HDMI, the optimum resolution will be set automatically. Setup > HDMI > BD Wise > On: The original resolution of theBD/DVD disc will be output to the TV directly. Try turning this back on and see if it works again.

 

Also, as a side note, the default pin is usually set to 0000.

 

:womanhappy:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

teejamgal
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That's what I've been trying to do turn it on. Gonna turn off for awhile see if it clears. Yes code was 0000 but didn't do it. 

Thanks fir your help.

Sheila

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TracyR
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You're welcome, @teejamgal! :womanhappy:

 

As an extra measure, you can check to see if your Blu-ray played is in need of a software update. You can find the download for the software here (just scroll down to get to 'Manual Downloads').


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Introduce Yourself, or virtually hangout in the Samsung Lounge

teejamgal
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Yes l tried that. I turned it off for a minute and it's playing my dvds now thanks alot fir your help. 

Sheila