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Anynet/HDMI-CEC and ARC not working

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New Member

My TV and Receiver worked well together for 2 years until I had to unplug the TV today. Then all hell broke lose. This morning I could control everything... Receiver and Firestick with my Samsung remote. Fast forward to this afternoon and now I have to use the Samsung remote to turn the TV on and the receiver remote to control volume. This is absolutely ridiculous. I paid good $ for this isht. I should work right 100% of the time. 

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First Poster
Yeah, this didn't work with this cable:

https://smile.amazon.com/dp/B07VMD11JZ/ref=cm_sw_em_r_mt_dp_U_vSbpEbG9YDYP6

between an Onkyo TX-NR585 and a Samsung QN49Q6F. ***** around with it for an hour. Went through the setup process on the Onkyo, and it just hung up when it got to enabling ARC.
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First Poster

I have the same issue with js8000 and onkyo 626

everything was working perfect for 2 years straight. 

lost connection, after 2 hrs trying to fix it, unplugging the tv and replugging the tv fixed it. 

1 year later, same problem...  nothing seems to fix it anymore. 

 

changed hdmi wires,  tried setting up arc with ONLY tv and receiver plugged in, nothing works. 

super disappointed, especialy after the premuim price tag i paid for this TV.

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First Poster

From my experience:
Unplug everything. Switch off power.
Plug in every device....and wait...wait...5 minutes minimum. Then you can power on your TV. It should communicate with HDMI-CEC/Anynet

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Apprentice

I am afraid your wrong with the Samsung TV and soundbar from Samsung. I am having the same problem as others.

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Apprentice

I found out the other day that my TV box was causing the problem with the ARC connection stop working. Apparently the Cisco box is CEC noncompliant.

 

I just bought a HDMI switch box and see if that will work.

 

I will post my results when I try it.

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Apprentice

Well I changed my Telus TV box to the new 4k TV box and now my ARC works fine! I also upgraded the internet at the same time.

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First Poster

Fantastic news soundlover!!!

 

I have been having all the issues listed in this forum on my new 82Q60R with one additional solution tried per the advise of samsung support. That being to add another hdmi cable to hdmi 4 ARC on my tv and connect it back to hdmi 1 in on my Anthum MRX 720. Well no surprise that that did not work either. So that being said and after nearly an hour on the phone the tech said she needed to look into this furthor and email me in the morning. After reading many posts about this issue, I am not at all comfident that she will return with a fix. I also have a Logitech Harmony Elite remote and am going to program it to the new tv. I would be interestred in more details on how you set yours up if you are still on this forum or if anyone else knows what "he " programmed into his Harmony remote.

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Apprentice

@all

if you are still experimenting issues with your TV please try to change the following setting :

 

Settings / General / External Device Manager /  Input Signal Plus

 

In my case I had a device that was causing my entire setup to be silent due to an incompatibility with the CEC / handshake EDID whatever.

 

so  turn out that my setup box needed the input signal plus to be disabled. But since I needed this setting to output HDR I simply disabled the PIN 13 on the HDMI socket from my setup box. I opened up this junk and cut the trace on the circuit board.

 

i hope this will solve problem for some of you.

 

 

 

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Explorer

Ever since I removed my Chromecast Gen 2 my soundbar never disconnects anymore, why would a Chromecast not be CEC compliant? It's literally built to use it

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