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Adjust volume problem with soundbar

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First Poster

First, sorry for my english. I have a hw-n300 soundbar and a 55nu7500 tv. Both are connected via Bluetooth. When i turn on the tv, the soundbar turn on automatically. The tv detect the soundbar, but often the volume buttons of the tv control not work. When i press up/down buttons the screen show it, but not do the action. The solution is press the play/pause button of the soundbar. Then i can use the tv control. Is this an issue or im doing something incorrect? Thanks for your help.

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Pathfinder

Hello,

 

I suggest you start by resetting the soundbar by pressing the two buttons (+ and -) on the soundbar and pair the soundbar with your TV again.


Hope it will work correctly
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First Poster
Hi. Thanks for your answer. I did that, but not work. Soundbar in now in the technical service.
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New Member

How did you get it in technical service, I'm having similar issues and it's very frustrating 

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New Member

I'm having a similar issue but my combo is connected with an optical cable. When I press volume up the optical icon comes on the screen but the volume does not rise.  It's hard to hear the dialogue. 

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