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S9+ won't charge wirelessly

(Topic created on: 29-04-2019 08:21 PM)
8741 Views
MarcosCvn
Journeyman
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Hello folks.

 

I  bought a S9+ smartphone and also a Samsung official wireless charger. But the phone won't charge using the charger... as a matter of fact, I've seen some people commenting that one could navigate to the settings -> battery and in there I should see something like "Wireless Charger" or so... but on my Samsung s9+ there is no such an option...

13 REPLIES 13
shobit2914
Student
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I recently purchased a Samsung S9 from Amazon US and using it in India.

 

However, I am facing the same issue as I cannot see the option of wireless charging anywhere in the settings. I just see the option of fast cable charging under the battery settings.

 

Can someone guide me with the steps to be able to see the option of "Wireless charging" in my phone.

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BandOfBrothers
Samsung Members Star ★★
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Try,

 

 

  • Pull down your top shade and press the cog wheel icon.
  • Choose Advanced Features.
  • Accessories.

Fast wireless charging should be there.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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shobit2914
Student
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This option is not there. I did try this already.
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Starflare5
First Poster
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Believe it or not, 1 app was causing the discharge while Wireless Charging on mine. That app was Samsung Pay.  According to the power monitor, this app was using way more than it's fair share of power, brining down the entire phone, including Wireless Charging. Once I put the app to sleep, charging resumed normally.

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