Hey @BB46! That seems odd! I'd recommend having an engineer's inspection at your local Support Centre. To find the closest one to you, please head to: spr.ly/60108S76r Is there one close by? Let us know how you get on!
No worries. For more options, please call our Customer Services on: 0330 726 7864 (Monday to Saturday | 9am to 6pm). Also, have your IMEI and serial number to hand. To find these, head to:
The IMEI will start with the numbers '35' and the serial number will start with the letter 'R'.