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S7 fast charger making a pitched sound, continues after unplugging for about 1 min.

(Topic created on: 03-10-2017 10:08 AM)
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BB46
First Poster

‎03-10-2017 10:04 AM - last edited ‎03-10-2017 10:07 AM

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3 REPLIES 3
CarolinaW
Voyager

‎03-10-2017 10:08 AM

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Hey @BB46! That seems odd! I'd recommend having an engineer's inspection at your local Support Centre. To find the closest one to you, please head to: spr.ly/60108S76r Is there one close by? Let us know how you get on!

 

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BB46
First Poster

‎03-10-2017 10:22 AM

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In response to CarolinaW
Nothing local. I abit concerned it not right and don't intend on taking the risk using it.
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CarolinaW
Voyager

‎03-10-2017 11:48 AM

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In response to BB46

No worries. For more options, please call our Customer Services on: 0330 726 7864 (Monday to Saturday | 9am to 6pm). Also, have your IMEI and serial number to hand. To find these, head to:

 

  1. Tap Apps.
  2. Tap Settings.
  3. Tap More.
  4. Tap About device.
  5. Status.

 

The IMEI will start with the numbers '35' and the serial number will start with the letter 'R'. 

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