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Pre-order deliveries UK

(Topic created on: 22-09-2018 10:48 AM)
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Shar19
First Poster
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Did not receive the free duo charger with pre ordered watch.  does anyone know the reason

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13 REPLIES 13
Jon7703
Pioneer
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Another ruse by Samsung to get you to pre-order from them. Was told that you will receive it by the 29th Sept. Then received an email saying my order was complete - really¡. tried to obtain more information but failed. Nothing new with Samsung there then

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ChrisM
SuperStar
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Hi @Shar19 and @Jon7703.

 

You should have received an email from us on 05/09/2018 to inform you of the delivery dates of both your watch and subsequently the complimentary wireless charger duo. Have you checked your spam/junk folders?

 

The scheduled delivery date for the complimentary wireless charger duo is no later than 28/09/2018.

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Anonymous User
Not applicable
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I also did not receive my free duo charger despite the order tracking status stating that it was "delivered". Where can we find more information about when it will actually be delivered? A big reason for pre-ordering was to get this charger free.

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Anonymous User
Not applicable
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Did not receive any emails on 05/09/2018 from Samsung, and I'm in the same boat as the original poster.

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ChrisM
SuperStar
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Hi @Anonymous User.

 

The scheduled delivery date for the complimentary wireless charger duo is no later than 28/09/2018.

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Stu12
Apprentice
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Hi will we receiving email when the duo is dispatched next week? Just so I can be there for the delivery. Thx

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lisafox16
Voyager
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My wireless charger was delivered yesterday, or rather I waited 50 minutes in line at DPD to pick it up! It's very good. 

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Stu12
Apprentice
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Did you get an email from Samsung or dpd saying it was dispatched first?

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lisafox16
Voyager
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Yes got an email from Samsung the day before.

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