07-09-2018 08:28 PM
Did not receive the free duo charger with pre ordered watch. does anyone know the reason
08-09-2018 08:55 AM
Another ruse by Samsung to get you to pre-order from them. Was told that you will receive it by the 29th Sept. Then received an email saying my order was complete - really¡. tried to obtain more information but failed. Nothing new with Samsung there then
08-09-2018 11:37 AM
You should have received an email from us on 05/09/2018 to inform you of the delivery dates of both your watch and subsequently the complimentary wireless charger duo. Have you checked your spam/junk folders?
The scheduled delivery date for the complimentary wireless charger duo is no later than 28/09/2018.
08-09-2018 12:07 PM
I also did not receive my free duo charger despite the order tracking status stating that it was "delivered". Where can we find more information about when it will actually be delivered? A big reason for pre-ordering was to get this charger free.
08-09-2018 12:12 PM
Did not receive any emails on 05/09/2018 from Samsung, and I'm in the same boat as the original poster.
08-09-2018 01:00 PM
Hi @Anonymous User.
The scheduled delivery date for the complimentary wireless charger duo is no later than 28/09/2018.
22-09-2018 10:06 AM
Hi will we receiving email when the duo is dispatched next week? Just so I can be there for the delivery. Thx
22-09-2018 10:48 AM
My wireless charger was delivered yesterday, or rather I waited 50 minutes in line at DPD to pick it up! It's very good.
22-09-2018 10:59 AM
Did you get an email from Samsung or dpd saying it was dispatched first?
22-09-2018 11:01 AM
Yes got an email from Samsung the day before.