Which gift wmis being shipped out ?
Sometimes these free gift promotions are linked to T&C's that the phone has to have been owned for 30+ days so a person cannot return it within any cooling off period.
And yes these can be delayed due to supply and demand availability logistics and availability.
I've seen a few posts from people where they'd run into initial snags when completing the claim forms and from others similar to yours where there's a waiting period.
Some have received their Dex units but I've not read that many posts where they have in all fairness.
I hope you get the gift asap @Astaab
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
