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Note 8. Dex claim?

Apprentice

Hi.  Does anyone know how to claim for a free Dex when pre ordering a note 8 please? 

6 REPLIES 6
Superuser I
Superuser I

Are you buying direct from Samsung or upgrading / taking out a contract through your mobile phone network ?

 

from Samsung..

 

"Participating retailers only. Pre-order by 14.09.17. Claim from Samsung 30-60 days after pre-order. Galaxy Note8 device must be received and not returned. Full T&Cs apply."

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Apprentice

I am buying from Samsung uk direct .

Superuser I
Superuser I

Ok then the information from the Samsung Online Shop is relevant. 

Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui / Pie.

Samsung Gear s3 Frontier Watch
Samsung Galaxy Tab A {2016}SM-T580

Voyager

Hi a bit late.

When I got my s7 edge it came with a free gear fit 2 and the claim was inside but as I got mine from a network provider I had to wait 30 days for the cooling off period to pass.

But you can put the claim in as soon as you get it then I got a tracking number to follow it's progress.



DRUID DOODE
Observer

I emailed them and they replied within half an hour with a "blank" image. Once you complete the form you get the claim number and send email to them with this number and your invoice file. Hope it will help

First Poster

I just spoke to live chat on here said cart even put in for it till 30 days after pre order shocking Samsung customer service no reply on email Facebook sorry I went from my iPhone 7 to this no help from Samsung on this no links work shocking this is 

 

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