24-08-2017 06:57 PM
Hi. Does anyone know how to claim for a free Dex when pre ordering a note 8 please?
24-08-2017 07:41 PM - last edited 24-08-2017 07:45 PM
Are you buying direct from Samsung or upgrading / taking out a contract through your mobile phone network ?
from Samsung..
"Participating retailers only. Pre-order by 14.09.17. Claim from Samsung 30-60 days after pre-order. Galaxy Note8 device must be received and not returned. Full T&Cs apply."
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-08-2017 07:50 PM
I am buying from Samsung uk direct .
24-08-2017 08:16 PM
Ok then the information from the Samsung Online Shop is relevant.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-09-2017 10:32 AM
Hi a bit late.
When I got my s7 edge it came with a free gear fit 2 and the claim was inside but as I got mine from a network provider I had to wait 30 days for the cooling off period to pass.
But you can put the claim in as soon as you get it then I got a tracking number to follow it's progress.
16-09-2017 08:42 PM
I emailed them and they replied within half an hour with a "blank" image. Once you complete the form you get the claim number and send email to them with this number and your invoice file. Hope it will help
22-09-2017 03:53 PM
I just spoke to live chat on here said cart even put in for it till 30 days after pre order shocking Samsung customer service no reply on email Facebook sorry I went from my iPhone 7 to this no help from Samsung on this no links work shocking this is