‎13-10-2017 06:33 PM
Has anyone in UK actually received a complementary free Dex with regard to the note 8 pre-order.
‎13-10-2017 07:29 PM
No received anything
‎13-10-2017 09:36 PM
I got my phone through vodafone and told i had to wait 30 days before they could check it as i could claim the dex and then return my phone to vodafone.
After 30 days i cant return the phone so they will check it then.
‎23-10-2017 08:17 PM
I pre-ordered a note 8 as soon as it was available for pre-order and made a claim 30 days later . only information l get is we are reviewing your claim and will inform you with in 30 to 60 days by e-mail provided. Stupid promotion should have waited for iphone x . trying to sell the note 8 no one wants it too expensive.
‎23-10-2017 08:50 PM
‎24-10-2017 01:14 PM
Hi @samesong as long as you have your claim number and validation email your ok
You can keep up to date on the online tracker
‎24-10-2017 10:13 PM
Hi, I made my claim on the 20 September and received an e-mail today (24 October) saying I have passed validation and my dex will be sent within 30 days from today. So getting there...........
‎24-10-2017 11:50 PM
Hi @Paul1949 glad to hear it's gone through you can use the online tracker to follow it's progress.
‎24-10-2017 11:52 PM
Hi @Paul1949 glad to hear it's gone through.
You can use the online tracker to follow it's progress by entering your claim number
‎25-10-2017 07:16 PM