topic Re: Twitch app lag in TV

Twitch app lag

hayperijo — Sun, 04 Aug 2024 17:07:00 GMT

Hello, on my TV which is QE75QN85DBT, when im watching stream on tv app after 15/20 minutes stream is going to stop. When i return to home page of Twitch app, and rejoin to stream its normal and after 15 minutes is frozing again.
maybe someone have solution to this problem? I have internet connected to TV on cable, internet is 1gb/s.

Re: Twitch app lag

John Lee — Thu, 08 Aug 2024 14:20:20 GMT

I see the same thing, I think it has something to do with the ads. Whenever there is an ad that is supposed to show it looks like the stream completely freezes until you exit and re-enter the stream. And then I always notice when I re-enter the stream there’s always ads showing. I haven’t seen a fix for this but hoping someone figures it out.

Re: Twitch app lag

hayperijo — Thu, 08 Aug 2024 18:42:02 GMT

not really this problem, i have turbo so i have no ads and still its lagging ;/

Re: Twitch app lag

Members_R1oNFMo — Tue, 13 Aug 2024 01:45:24 GMT

Same problem on S95D, twitch buffering after 20 minutes until relaunching it. Seems like Tizen OS is terrible, kind of a shame on a 3k€ TV since Samsung doesn't care at all.

Re: Twitch app lag

vivlar — Tue, 03 Dec 2024 21:19:35 GMT

I also have this problem, I have a 2024 Frame TV 43". Twitch will play the stream just fine for some time, and then just freeze and it never comes back. I have to back out of the app and open the stream again. Very annoying. I also have a 2021 Frame TV and have never had this issue on the older model. I don't know if it's ad dependent, because it happens on streams that I have subs to where I don't get ads. And someone else in this thread also said they have Turbo and it still freezes for them too.

EDIT TO ADD - my workaround for this dogshit TV is to use a Google Chromecast. There is no more lag when I use Twitch through the Chromecast. What a piece of garbage TV!

EDIT TO ADD FURTHER - Dec 2, 2024, this issue is now resolved on my 2024 Frame TV. Found out thanks to a kind soul who updated this thread.

Re: Twitch app lag

LMby1 — Thu, 12 Sep 2024 14:49:38 GMT

A mí también me pasa, es una vergüenza.

Re: Twitch app lag

Alesso — Wed, 02 Oct 2024 18:23:38 GMT

I'm having the same problem on my 43-inch NEO QLED QN90D, if anyone fixes it please comment.

Re: Twitch app lag

LMby1 — Fri, 04 Oct 2024 14:14:51 GMT

Samsung arreglen la aplicación de Twitch, gastarte 2500€ en una televisión y que no funcione bien NO ES NORMAL.

Re: Twitch app lag

Bilibili — Sat, 19 Oct 2024 11:00:12 GMT

Same problem here, even on channels where i am subbed so no reason to display adds.

It’s been monthes, can samsung at least answer his customers or do we have to get rid of samsung products ?

Re: Twitch app lag

Acrylic — Mon, 21 Oct 2024 18:55:34 GMT

Got the same problem, 15-20 min, and its just buffering, leave the stream and go back in, its all good. Not every time its showing ads even. I've got the QN85D 75"

Re: Twitch app lag

Kartorify — Tue, 22 Oct 2024 10:26:25 GMT

Same problem here.

TQ55S95D - Firmware 1120

Re: Twitch app lag

DrShed — Thu, 07 Nov 2024 04:50:35 GMT

All was fine with my tv, have had it 1 year since purchased.

but the recent update to the tv seems to have caused this problem, all other apps are fine.

tried deleting the twitch and reinstalling and logging back in. That doesn’t fix the problem.

10-15 minutes of watching a stream, stream freezes with the buffering symbol

Re: Twitch app lag

LMby1 — Thu, 07 Nov 2024 09:43:47 GMT

It is a shame that it has been like this for months and there is no solution from Samsung or Twitch.

So it seems that it is due to a problem with the latest version of TIZEN. Please fix it.

Re: Twitch app lag

Adamz946 — Thu, 07 Nov 2024 17:36:19 GMT

Same issue here too.

My QE55S90C recently done a software update to version 2013 according to the menu and since then the twitch app will stop video playback after 15 minutes or so. Twitch app was last updated in 2023 and is latest so seems quite old.

I don't think we can downgrade the TV update either so guess we are stuck until Twitch and Samsung talk to each other and fix it.

Re: Twitch app lag

bibaZ — Sun, 10 Nov 2024 11:43:24 GMT

I got the same problem with my GQ55QN94! Samsung, whats about a solution???

Re: Twitch app lag

BEckaLAZIO — Tue, 12 Nov 2024 02:59:49 GMT

Exactly my situation, been going nuts trying to fix:

- soft reset

- reset to factory settings

- reinstalled Twitch

- plugged off the TV

- did everything under device care

Re: Twitch app lag

bibaZ — Tue, 12 Nov 2024 18:07:22 GMT

And, is the problem solved?

Re: Twitch app lag

BEckaLAZIO — Tue, 12 Nov 2024 18:23:14 GMT

Nope, not even close

Re: Twitch app lag

Adamz946 — Tue, 12 Nov 2024 18:25:59 GMT

I contacted Twitch and they told me the following:

There is a bug impacting Samsung TV's & the Twitch App.

Based on the information provided it looks like this is currently a known issue that we're actively working to resolve as soon as possible. We are unable to provide an ETA for resolution, but I appreciate your patience in awaiting this fix!

🙃

Re: Twitch app lag

BEckaLAZIO — Tue, 12 Nov 2024 18:45:17 GMT

Also as a follow-up, it has nothing to do with adds. I was watching a friend stream who isn't getting money from Twitch (I'm his only viewer and he has 0 ads) and still after roughly 20 minutes had the same issue - infinite buffering