topic Re: ...Cosmote Tv app... in TV

...Cosmote Tv app...

cpatrika — Sun, 29 Sep 2024 15:25:48 GMT

Hello!

i have a samsung tv ( model QE65QN85AATXXC ). I can't find the Cosmote Tv app. According to Cosmote this app is supported by the models after 2019. All smart TVs (even cheaper and older models) have this app except mine.🤔

I would be grateful if you can help me.

Thanking you in advance

Christos

Re: ...Cosmote Tv app...

AndrewL — Sun, 29 Sep 2024 16:07:40 GMT

@cpatrika: Access to the Cosmote TV app may be regionally specific, which is why it is not showing up for you when you search for it. Have you tried contacting the developers directly to see if it available in your current location?

Re: ...Cosmote Tv app...

cpatrika — Sun, 29 Sep 2024 16:15:26 GMT

how can i do this? location Sweden.

Re: ...Cosmote Tv app...

AndrewL — Sun, 29 Sep 2024 16:20:54 GMT

@cpatrika: If you Google 'Cosmote TV app support' then you will be able to visit their support page from here, or find the necessary contact details. They do appear to be based in Greece, which supports my theory that the app may not be available in your region.

Re: ...Cosmote Tv app...

cpatrika — Tue, 08 Oct 2024 16:44:55 GMT

Hello.

I have written to cosmote support without getting any answer or solution.🙁

Re: ...Cosmote Tv app...

Nikos_Paximadakis — Sat, 26 Jul 2025 09:29:46 GMT

Hi Christo,

We face exactly the same problem, with our new Samsung TV. And what a coincidence, we also live in Sweden :-).

Did you manage to find a solution?

I have recently bought a new router, so what I am going to try is to setup a VPN on the router, connect to a Greece server so we get a Greek IP and then try to see if the Cosmote app will appear as available. As soon as I contact the experiment, I will post here.

Re: ...Cosmote Tv app...

Maximos — Wed, 13 Aug 2025 14:46:26 GMT

Here’s the fortunately, Samsung locks apps from other countries. For it to work, the TV must be reset and Greece selected as the country. Then the Greek apps will be available. To do this, I’m adding the steps:

1. Close Smart Hub (App Store must not be open).

2. Go to:

Settings → Support → Self Diagnosis → Reset Smart Hub (PIN default: 0000).

3. After reset, follow the Smart Hub setup wizard.

4. When you reach “Terms & Conditions / Privacy Policy,” press:

Mute → Volume Up → Channel Up → Mute.

5. Select your desired country and finish setup.

Re: ...Cosmote Tv app...

Nikos_Paximadakis — Mon, 25 Aug 2025 14:18:59 GMT

Thank you Maxime for the tip! I may try it, after the Greek VPN solution.

Have you tried the Greek VPN idea?

Re: ...Cosmote Tv app...

noelpap — Fri, 03 Oct 2025 06:15:45 GMT

you're a life savior mate! greetings from sweden

Re: ...Cosmote Tv app...

Kleorider — Mon, 27 Oct 2025 12:28:26 GMT

Maximos when I reach the terms and conditions page which is in Spanish because I live in Spain and bought the tv from here the pattern you said doesn’t work …do you have any idea ??

Re: ...Cosmote Tv app...

Kleorider — Mon, 27 Oct 2025 12:30:32 GMT

My tv is tq77s93DAXXC

Re: ...Cosmote Tv app...

Kleorider — Mon, 27 Oct 2025 12:32:29 GMT

Does anyone have any idea why on my tv when I reach terms and conditions page which is in Spanish because I bought it from Spain the pattern that Maximo’s sent us doesn’t work ??? Thanks