topic Re: No on screen keyboard in TV

No on screen keyboard

Davyboy12 — Thu, 27 Jun 2024 22:22:24 GMT

Hi, I’m trying to open the “Gallery “ app on my Samsung smart tv, apparently I need to set a new PIN to protect my cloud content. I can enter my Samsung password to confirm my identity using the onscreen keypad, no problem, but the next screen asks me to set my PIN,but there is no onscreen keypad to enter any numbers. I cannot figure out how to bring up the keypad . Anyone have any suggestions. Thanks

Re: No on screen keyboard

UNKNOWNUSERNAME — Thu, 27 Jun 2024 23:56:26 GMT

Hi, does your remote have a button with numbers on it?

Re: No on screen keyboard

Davyboy12 — Fri, 28 Jun 2024 02:26:36 GMT

There are no numbers on the remote. Cheers

Re: No on screen keyboard

JAMES4578 — Sat, 29 Jun 2024 01:22:07 GMT

Hi @Davyboy12 Presumably you are using the Smart Remote, if you press the 123 button a number pad should pop up allowing you to enter the pin.

Re: No on screen keyboard

Davyboy12 — Sat, 29 Jun 2024 01:47:15 GMT

Thanks James4578, I give that a try and nothing popped up. Thanks for the suggestion

Re: No on screen keyboard

Davyboy12 — Sat, 29 Jun 2024 02:28:42 GMT

Problem fixed. I simply unset and reset the remote. Too easy, thanks for the advise

Re: Re: No on screen keyboard

JAMES4578 — Sat, 29 Jun 2024 09:58:28 GMT

Glad it was sorted, yes sometimes you need to reset to fix issues.

Re: No on screen keyboard

Jasminie — Thu, 22 Aug 2024 20:53:10 GMT

Hey there. Yeah actually I have it too. There's sth els near that and when I pressed it, the second pic shows up. I have no idea about what the hell is this for!

Re: Re: No on screen keyboard

UNKNOWNUSERNAME — Sat, 24 Aug 2024 16:10:16 GMT

Thats the colours thatd youd have on the likes of a standard remote, so i assume its something to do with that?

Re: No on screen keyboard

Yadram — Sat, 28 Dec 2024 15:25:16 GMT

Hii I am buy remote